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Delivery2 The delivery charges shown on the website are for UK mainland only. They are based on the weight of the goods in the order up to £80, and over £80 free of charge. We will endeavour to despatch items within 3 days of ordering, should there be a delay of any kind we will contact you to enquire whether you are happy to wait or would rather cancel your order. Order Payment Payment can be made using options shown at the checkout, including Visa, Mastercard payments through the secure gateway of Paypal and are therefore subject to their terms and conditions. Guarantee We guarantee your satisfaction, any faulty goods will be replaced. Complaints We will acknowledge complaints within 5 working days of receipt. We will endeavour to resolve any complaint within 30 working days. Security Personal and credit card details are sent to Paypal using secure internet technology, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our website.